A NATIONALLY RECOGNIZED DEALER
Sail & Ski Center is your best choice as a dealer to provide you with the dream of the boating lifestyle, and now that choice has been recognized by key industry observers across the country. Founded in 1969, the Sail & Ski Center has become the "Standard of Excellence" in boat dealers. Just look at some of the recognition we have received:
Boating Industry Magazine's "Top 100" Dealer
Boating Industry Magazine recently published their annual list of the Top 100 dealers in North America. In it, Sail & Ski Center was ranked at #1 in 2010 and #2 in 2011, 2012 & 2013 out of over 800 dealers considered, significantly outscoring any other dealer in Central Texas. The ratings are based on a number of criteria, but primarily focused on those factors that help create a superior customer service experience. The magazine gave high marks to our boating safety, maintenance and customer events, citing them as "one of the most detailed of all Top 100 dealers."
CLICK HERE to learn more about the Boating Industry's Top 100 Dealers Program.
Brunswick Master Dealer
Sail & Ski Center is one of only a handful of Brunswick Master Dealers world-wide, a designation that indicates we are "the best of the best" Brunswick boat dealers. The Master Dealer ranking signifies that our dealership has attained the highest level of service by demonstrating an "exceptional commitment to extraordinary customer care."CLICK HERE to learn more about the Master Dealer Program
MRAA/NMMA Marine Industry Certified Dealer
Sail & Ski Center is proud to display the MRAA/NMMA Certified Dealership logo. This designation is given only to those dealers that have met or exceeded industry standards which help consumers identify dealers that are focused on delivering an excellent boating experience. The program describes a set of criteria that addresses the quality of the sales experience, service, parts, follow-up after the sale, facilities, as well as customer and employee satisfaction. It also means that we adhere to a "Consumer Bill of Rights," which is posted in our dealership. This document lets you know what to expect, and how you should be treated. We are proud to be the only dealership in Central Texas to meet and exceed this certification program.CLICK HERE to learn more about the Marine Industry's Certified Dealership Program.
Mercury Marine Service Customer Satisfaction Award
As part of Mercury Marine's commitment to ensuring the highest level of customer service in the marine industry, the company measures the satisfaction of consumers after having service work performed on their Mercury outboard or MerCruiser stern drive products. Recipients of this award displayed their ongoing commitment to providing exemplary customer service. Sail & Ski Center is one of only two dealers in Texas and the only dealer in the Central Texas and San Antonio area to receive this award. CLICK HERE to learn more about the Mercury Marine's Service CSI Award.
Sea Ray's #1 Sales and Service CSI Awards for 2007
Sail & Ski Center has been presented with Sea Ray's Top Sales and Service CSI Awards. Each year, Sea Ray's CSI Awards Program recognizes those dealers that actively pursue continuous improvement by measuring customer satisfaction with their Sea Ray boat owners. Sail & Ski earned the two awards by attaining the highest scores in the nation with a 9.89 sales CSI score and 9.93 in customer service CSI. This was the first time any dealership has won both of Sea Ray's Top CSI awards in the same year.To read the rest of this press release, CLICK HERE